We have listed our frequently asked questions here. Please go through them to see if your question has already been answered here. If you find that it is not, head over to the ‘contact us’ page and reach out to us directly. We shall be happy to resolve your query directly.
Which area/region does your company service?
GCLA services the entire Los Angeles County. If you’re within LA, rest assured that we can serve you.
What are your hours of operation?
Our office is open during normal working hours from Monday to Friday and half days on Saturdays. During these hours you can call us or drop by our office. You can, however, send us an email or ask for a quote at any time.
Do you offer professional advice to your clients before embarking on a project?
Every project we embark on begins with our development team advising the client on how to proceed. Here we may advise a client on what to do, how to do it, and in some rare cases, why not to go ahead with a build. Our general advice touches on costs, planning, building schedule, materials, and building design.
Can you tailor my build to the budget I have in mind?
We center our projects around our clients. That said, we will always endeavor to work within your budget. If it is not possible to work within your budget, we shall let you know during the initial consultation.
Can you build/renovate my property exactly how I want it?
Customer satisfaction and adding real value to our clients is pertinent to us. Our goal in every project is to deliver exactly what we promised and nothing less. If that is not possible we shall let you know during the initial consultation.
How long does it take you to complete a build/remodeling project?
The lead times for a build or remodeling project will depend on many factors, e.g. the scale of the project. We can only provide you with an answer once you have come in for an initial consultation.
Do you have professional architects and designers on your team?
Yes. The team at GCLA is comprised of builders, technicians, designers, architects, project managers, and other support staff. And they are all there to help with your project.
Can you provide me with a free quote for a project I have in mind?
Yes we can. Email or call us for a free, no-obligation quote.
What happens once I accept your quote?
If you like our quote, contact us immediately and we’ll initiate the process to make your dreams come true.
What guarantees do I have that I will be satisfied with your work?
Our business is built on trust and customer satisfaction. That is how we have grown to be the firm we are today. Our testimonials from past clients are proof of that. If you have any concerns, contact us and we’ll allay them.
Can I come to your office for a face-to-face chat?
Yes. Call or email us to book an appointment with us at a time most convenient to you.
Do you have flexible payment options?
Yes. We do allow flexible payment options once we have established that we can trust the client in question. Call or email us to find out if you qualify.
Do you carry out insurance repairs?
We can carry out insurance repairs if the insurer has accepted the claim and has approved us to carry out the work.
